Terms and Conditions
  • AlQabas Assurex provides the Visa Processing Services for the embassies of Germany and Italy in Kuwait and manages the administrative function of the visa application process.
  • The Visa Application will be processed according to Embassy directives. Approval and refusal of the Visa is entirely up to the respective Embassy. AlQabas Assurex or any of its staff members do not have any influence or say in this decision.
  • The information provided on this website remains the exclusive property of AlQabas Assurex.
  • This website provides you with the latest information and guidelines on the visa application procedures involved in making application for the embassies of Germany and Italy in Kuwait.
  • Only AlQabas Assurex is responsible for the information provided on this website.
  • While AlQabas Assurex make every effort possible to keep the information accurate, current and running smoothly AlQabas Assurex take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond the control of AlQabas Assurex.
  • Through this website you are able to link to other websites which are not under the sole control of AlQabas Assurex. AlQabas Assurex has no management over the nature, content and availability of those sites.
Personal Information Collection Statement
  • Visa applicants are solely responsible for the applications they submit. Any false documents or other misrepresentation of the personal information in support of their application will have the consequences according to the rule of that particular Embassy.
  • During the process of visa application, applicants agree to provide accurate information, including notably, but not exhaustively, personal details. AlQabas Assurex takes no responsibility for the correctness of the personal information provided by the applicants.
  • Any personal information collected from the applicants will be only used exclusively for the processing of the visa application.
  • Applicants have the right to modify or rectify their personal data. To do so, please contact AlQabas Assurex directly.
  • The information provided by the applicants is made available to the respective embassies.
Data Protection Policy
  • Applicant personal information will be destroyed after 30 days from the date of completion of visa process.
  • During the visa procedure, personal information may be transferred via AlQabas Assurex international network for backup saving, and for storage on AlQabas Assurex backup servers in another premise, so as to ensure that the visa application process is secure and avoid any loss of collected data. This type of transfer is performed using a secure protocol and encryption by Secure Sockets Layer (SSL). The backup action will perform through encryption mechanism to make sure the anonymity of the data. They are destroyed after 10 days. No copies, in any format, are kept. The applicant's consent thus relates expressly to the transmission of personal information.
  • Applicant personal information will be used exclusively for the visa process and will not be disclosed to any third party other than the respective embassies.
SMS Disclaimer
  • The Short Messaging Service (‘SMS’) provided to Visa Applicants is to update on current status to the applicant with regards to Visa Application Process. The information provided by SMS is based on the information provided by the Embassy to which the visa aApplicant‘spplication have been submitted. At the same time, AlQabas Assurex ensures that information is made available to the visa applicant promptly and accurately, the Visa Applicant shall at all times be responsible for providing and maintaining an SMS text compatible mobile phone number where AlQabas Assurex can send text messages regarding the status of the Application to the Applicant. The Applicant is responsible for ensuring connection to a mobile network capable of receiving the SMS Services. The Applicant understands that if The Applicant‘s mobile phone is switched off, disconnected for any reasons or is out of coverage for a period of 24 hours or more, The Applicant’s mobile network provider may delete any SMS messages to be received by The Applicant.
  • The delivery time of the SMS is dependent on several factors such as upon the traffic on the mobile network and whether the Applicant mobile phone is within reach and switched on and cannot therefore be guaranteed by AlQabas Assurex. AlQabas Assurex is not a mobile network operator and does not guarantee the delivery of SMS text messages.
  • The Applicant confirms that the Applicant has provided the accurate mobile number for receiving SMS and that the Applicant is the owner or its legitimate user, or that the Applicant has the consent of the owner or legitimate user, of the mobile phone using for the Services. The Applicant acknowledges that using another person's mobile phone/providing inaccurate mobile phone number/unauthorized use of mobile phone number for receiving the SMS may entail disclosure of Applicant‘s confidential information which disclosure shall be at the sole risk of the Applicant.
  • The SMS will get deliver to the Applicant's mobile number when the passport is receiving back from the respective embassies after processing the visa application. AlQabas Assurex reserves the right to withdraw this service at any time and without prior notice.
  • AlQabas Assurex may vary the technical specification of the Services due to the operational reasons with or without notice. In the event of any change to the Service these Terms and Conditions is to be treated as varied accordingly.
  • The Applicant acknowledges that the SMS Services may, at any time, be adversely affected by problems with The Applicant mobile phone network, force majeure events including, without limitation, interference to the network coverage. AlQabas Assurex is not responsible or liable to The Applicant for any loss, damage or expenses incurred directly or indirectly by The Applicant as a result of any difficulties experienced by the Applicant‘s mobile phone service provider. Subject to the constraints described within this paragraph AlQabas Assurex shall carry out the services with reasonable care and skill
  • If The Applicant does not receive SMS relating to this Service, the Applicant should inform AlQabas Assurex through email or Helpline numbers.
  • AlQabas Assurex takes every precaution for the transmission of information. AlQabas Assurex shall not be responsible or liable for any unforeseen events and circumstances beyond the reasonable control of AlQabas Assurex.
  • This Terms and Conditions are governed by the law of Kuwait and both parties submit to the exclusive jurisdiction of the courts in Kuwait.